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have a plan
Customer Service
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It’s Good to Have a Plan — with Tracie Domino

There’s things we forget. And it’s good to have a plan. It’s good to be reminded of very key things that are specific, even to this industry, and just knowing

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Is it Evil to Make a Profit?
B2B Sales Success
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Building Relationships & Generating Profit with Matt Eysoldt

If you're recommending bad products at high prices, and you're trying to gouge people? Well, that's evil. Right? So don't do that. But other than that, if you are providing actual

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Maximize Profit with The Four Mores
Goal achievement
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The 4 Quadrants of Promo Sales: The Four Mores

The idea of The Four Quadrants of Promo Sales (i.e. The Four Mores) is to recognize that if you're just focusing on one thing -- bringing in more clients --

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From Obscurity to Loyalty
Communication
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Creating Customer Loyalty in the Mind of the Client

Creating customer loyalty? "Oh yes. I'm all about building relationships." Until I sell you something and then I'm off doing the next thing, and I forget about you completely, until

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Four Levels of Content
Communication
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The Four Levels of Content

Today I'd like to share with you the recording of a live interview I did yesterday with Brandon Pecharich from Promo Corner, in which we discussed The Four Levels of

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Growing Client Base Proactively
B2B Sales Success
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Growing Your Client Base Proactively

When I think in terms of building a client base proactively, to me, that means deciding in advance, what type of clients do I want? What types of clients do

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Quality of Life
B2B Sales Success
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Improving Your Quality of Life

When people think about becoming an entrepreneur, they're not thinking about working 24 hours a day. They're thinking about getting to some point where there is quality of life. "Be

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How Sole Proprietors Delegate
B2B Sales Success
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How Sole Proprietors Delegate to Grow Freedom & Profit

Last week I mentioned that we're addressing the topic of Breaking Free of Your Business in our Inner Circle group. And a question came up about how solopreneurs can start

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Breaking Free of Your Business
Breaking free of your business
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Breaking Free of Your Business

One of my earliest business mentors, Michael Gerber, author of The E-Myth Revisited and other business classics told me that "many people leave their jobs because they're tired of working

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